Hi Laurean, thank you for your follow up.
I had a very nice experience with my service at Columbia Dodge. The service staff were attentive and polite. I was also very happy with the service my sales representative, Brad Roberts, gave to me by setting up the appointment and getting back to me with the details. Take care!
Chris Flowers
Hello Mr. Kaye.
I know most people write to complain about a service or a product. I am taking the time to contact you because I have been so impressed by the service and product at ur dealership. I have driven numerous different vehicles over time but never a Dodge. The Dodge Journey caught my eye and I came to have a look and test drive the Journey Crew 2011. I fell in love with the vehicle and decided to make a deal. Leon was unbelievably helpful and worked very hard to get the right vehicle, and work with me to get the numbers to make sense. He returned every call promptly, followed up constantly and kept every commitment he made. I must be honest many dealerships are attentive until the car leaves their lot and then service level declines.
As a mother to 4 kids being without a vehicle is impossible! Twice I have had an issue where I have needed an immediate service and Leon did not hesitate to rush me in, offer me a lift and return my journey ASAP. Your service department are friendly, polite, helpful and terrific. This past week Robert Lo and Jovi Dativo went above and beyond to assist me, even staying later to complete the repair. They detailed my car with a better attention than most car wash places!
I will definitely be returning to Dodge for my next vehicle when my lease is up, and specifically your Minoru location.
Again thank you for the wonderful product and fabulous service. I believe these staff deserved recognition and kudos.
Sincerely, Jacqueline S
Thanks again
Thanks again to Vegass Camacho and the Columbia Chrysler team for all the help with the purchase of my Dodge Avenger! Really happy with it, only had it for a couple hours, but I'm already in love with it!
Juan Bavera
BEST Car Dealership
For those people who consider buying a car from here, I strongly recommend to do it. This is the most warm, happy, and BEST car dealership in Great Vancouver. I purchased my Fait 500 (I love it so much) from Cliff last month, and then I went to Westminster Toyota for FJ Cruiser. And my family is going to get a Nissan Rouge. But none of them provides this happy and warm feeling to us. Nissan Automall Dealership is the worst, not recommended. I left a post here last time, but I gonna leave one more time. YOU GUYS ARE THE BEST!! I wish all of the car dealership are as good as your guys.
Tom Hsieh
Thanks Water and Staff
for the new Chrysler 2012 200 S Very happy with my purchase. Once again Very happy customer second time running. Cheers
Shaun Stephenson
Thank you to Larry and Neil
for working so hard and getting me into my new Liberty ! definatly a happy customer!
Kenny Mann
Jaime and King were extremely helpful
and knowledgeable and made my experience buying a new vehicle an awesome one!
Dillon Ezerins
My family and I just purchased
our second vehicle from Columbia Chrysler. As always the service is A+ all the way. Special thank you to Larry, Water, Leon and King. I highly recommend anyone who is looking for a new car to give them a try and check out their awesome selection.
Paresh Ramji
Columbia Chrysler has great service...
Luke and Leon are always looking after my needs. Anyone who is the market I always recommend Columbia Chrysler to them
Victor Ganados
Just bought a brand new Fiat 500 from Cliff.
Amazing vehicle from amazing dealer. Very warm service from the first time I walked into the dealership. I went to other dealership for the Fiat 500, but none of them has the same sales services and product knowledge as them. Wonderful job.
Tom Hsieh
Excellent service, excellent staff and management.
Thanks for all the staff involved in dealing with the sales, paper works, insurance, banks processing, you are dealing your customer in a professional and friendly manner. Besides being helpful you made you customer feel important and comfortable. We are really grateful be your client. A million thanks and more power to Columbia Chrysler. We look forward to deal with you in the future and happy to recommend you to our friends and relatives You mde our children very happy.
Nida Morales Sanga
Wonderful, helpful people, amazing service!
Thanks to the beautiful people at Columbia Chrysler, I am now a proud owner of a sexy Dodge Journey (Playing: "Don't stop believing", "more than a feeling")
They will go above and beyond to get you into the car you want, no matter what the circumstance... they are here for you!. I for one am very happy with the great service i got the first time i stepped into the dealership. No hassle, no headache, no problem! Thank you all again (Ferdie, King, and Stephanie) for my new ride!...
Now i don't have to squeeze my fat @ss into my little sunfire :P...
Fritz Santos
I bought 4 door Jeep Wrangler
Pretty good experience! Thx Jaime Vega for a great service!!!
Tim Wang
Thank you Perry Kaye,
for letting me have the car of my dreams! The price was excellent, the customer service wonderful an Larry Zhao, our salesman did an excellent job by helping us finding the right jeep, the one I really wanted! Thanks Larry, you were very patient with me, I know I was kind of picky but you were very patient and nice!!!!
NohraCecilia Leschyson
Thank You
Just wanted to thank you for your assistance in finding a suitable car and work at getting the financing to make it happen.
But, more importantly, in my books, anyway, was you following through on your word to arrange for the tires the vehicle needed as the treads left were not suitable for driving in heavy rain or some snow. I had nothing in writing, at the time of the sale and it could have been easy enough, as some salesman might have done, to just ignore my calls.
The tires were installed this morning. Thank-you for being good for your word.
I can now know when I'm on the road I have one less thing to be concerned about.
Barb L
Best Experience
I would like to just say that I found Luke both professional, efficient and true to his word. It was the best experience I have had in purchasing a vehicle in the 37 years I have searched for an automobile and financing.
In my opinion, Luke is a fine representative for your dealership.
Barb L
Courteous and Professional
I would like to take this opportunity to express my gratitude to your staff for their courteous and professional manner during our recent purchase of a 2011 Chrysler from your dealership.
Specially Mr. Bobby Hamedani, Mr. Adam Sinclair and Ms. Gita Amiri.
Their expertise, patience and respectful manner made this purchase a pleasant experience for us and their commitment to customer satisfaction was very impressive.
I have no hesitation in recommending your dealership to others.
Dr. Nancy R, MSC, PHD, ABMPP
Thank You So Much
Thank you so much! I really, truly appreciate your time and effort this morning. My girlfriend Tiffany just loves the car. Both of you are very professional people. I will definitely recommend you if my co-workers or friends ask where to make their next purchase. Have a pleasant afternoon!
Lawrence
Pleasant Experience
We recently purchased a jeep from your salesman, King Wong. We want to commend him for his pleasant professional service and knowledge. We appreciate the patience and time he took to explain things. He guided us through the purchase of this very nice jeep. It has been a pleasant experience dealing with Columbia Chrysler.
Devlin
Amazing Brad!!
Brad was amazing. Other salesmen are somewhat intimidating and pushy. We loved Brad!!
Dawn, Richmond
Pleasant Atmosphere
We feel that Columbia Chrysler Dodge Jeep Ltd was a very pleasant place to purchase our new 2008 Jeep Liberty Limited.... We are looking forward to having you service our Jeep.
Peter
Great Service from Ferdie!
The service was excellent! Great salesperson (Ferdinand) thank you.
Ursela
Future Repeat Customer
Magic was a great salesperson. He was very informative and helpful. I would use him again in the future or recommend him to friends or family!
Ryan
Pleasant first time buying experience
Magic, I just wanted to thank you for you help buying my....first car in Canada...I had lots of things I needed to clarify...I really appreciate your patience in answering all my questions. In addition you have given me a pretty good deal with my car and this has made me quite happy. Overall it was a pleasant experience and I would recommend you and Columbia Chrysler to others.
Alex
No pressure here
Very comfortable and no pressure tactics.... I like that and I am very satisfied so far with Brad
David
Fabulous Team at Columbia Chrysler
My entire experience with the Columbia Chrysler team was absolutely fabulous! Magic, Darcy, and Leon were great to deal with, polite, respectful, and honest!
Michael
Very Impressed!
We were both very impressed with Brad's salesmanship. He was very accommodating, friendly, respectful, and we will surely recommend him to others.
Suzanne
Awesome Guys
Leon and Brad were great. They were very helpful, patient, and informative. This was our second time dealing with Leon, Brad, and Calay who was also great. I will definetely come back to deal with Brad, Leon, and Calay. Awesome Guys!!
Stacey
My Expectation Were Exceeded
Sales Team and King exceeded my needs and expectations, located a vehicle for me beyond what I thought was possible!
Emma
I Loved Brad's Service
Bradley was great! I will be buying my next vehicle from him!! I loved him!
George
Incredible Team
Robert Bell and Leon were incredible. They even placed 2 calls after to ensure we were happy. Without a doubt we would come back and tell our friends!
Wilbert
Over and Above
My salesperson (Rob Bell) was incredible!! His "service and attention" went over and above!! :)
Yanita
Best Vehicle Buying Experience
It was the best vehicle buying experience we had yet (with Brad Roberts), and have been telling my co-workers and friends!
Greg
Easy and Enjoyable
Rob Bell was very friendly and helpful! Made buying our Jeep enjoyable and easy!
Brett
Very Happy With Luke
Thank you for continuing to find a vehicle for Herald even after he had given up all hope for finding a vehicle he wanted. I knew when I recommended Columbia Chrysler to him you would not let me down. Thanks again for all your hard work and making my brother a happy, and more than likely, a repeat customer.
Mike
Thank you Luke and the Columbia Chrysler Team
I wanted to drop a line and express my appreciation for the effort that you put into arranging for us to purchase a vehicle. I must be totally frank, I was very nervous about the possibility of purchasing a car over the internet and was dubious about it.
You however made the entire experience very pleasant, seemed to understand the need to calm nerves about internet purchasing without ever even mentioning it.
The experience has turned out so well, I would not hesitate to recommend it to others.
When we experienced a small problem with the AC in the car, and I called, the manner in which you handled our call was very pleasing. My thought was, will this be the catch, but once again you and the entire Columbia Chrysler team have certainly stood by your reputation and I truly cannot express my appreciation enough for the pleassant experience that you have provided to us.
Thank-you very much!
Mike